LEGAL

Privacy Policy.

Last Updated: October 24, 2024

1. Introduction

Welcome to PicoreTech ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This Privacy Policy applies to all information collected through our website, mobile application, and any related services, sales, marketing, or events. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.

  • Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: First name and last name, Email address, Phone number, Business name, Job title, and Mailing address.
  • Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

3. How We Use Your Data

PicoreTech uses the collected data for various legitimate business purposes. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

  • To provide and maintain our Service: Including to monitor the usage of our Service and to facilitate account creation and logon processes.
  • To manage your orders: To fulfill and manage any orders, payments, returns, and exchanges made through the Services.
  • To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services.
  • To provide customer support: To resolve technical issues and respond to your requests for assistance.
  • To gather analysis: To gather valuable information so that we can improve our Service, marketing, and user experience.
  • To enforce terms: To enforce our terms, conditions, and policies for business purposes, legal reasons, and contractual compliance.

4. Sharing of Information

We may process or share your data that we hold based on the following legal basis:

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are prohibited from using your personal information except to provide these services to us.

Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to: Comply with a legal obligation, protect and defend the rights or property of PicoreTech, prevent or investigate possible wrongdoing in connection with the Service, or protect the personal safety of users of the Service or the public.

5. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment. We utilize industry-standard encryption protocols (SSL/TLS) to protect data in transit.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have specific rights regarding your personal data. For users in the European Economic Area (EEA) and California, these rights include:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions (also known as the "Right to be Forgotten").
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, in a machine-readable format.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.

8. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our Data Protection Officer at:

Email: privacy@picoretech.com
Address: PicoreTech HQ, 123 Tech Avenue, Silicon Valley, CA 94000, United States
Phone: +971 (56) 854-5199